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Account Manager
Earthlinktele, Iraq
Experience
1 Year
Salary
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Aug 4, 2021
Last Date
Sep 4, 2021
Location(s)
Job Description
JOB RESPONSIBILITIES:
- Be the primary point of contact and build long-term relationships with customers
- Help customers through email, phone, online presentations, screen-share and in person meetings
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
- Negotiate contracts and close agreements to maximize profits
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
- Monitor and analyze customer's usage of our product
- Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships
- Liaise between the customer and internal teams
Requirements
- Proven account management or other relevant experience
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
- Experience in delivering client-focused solutions based on customer needs
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Excellent listening, negotiation and presentation skills
- Excellent verbal and written communications skills
- Bachelor's Degree in appropriate field of study or equivalent work experience, experience in Software and applications especially ERP and CRM would be a distinct advantage.
- 3+ years of marketing experience with agency background desirable
- Deep digital understanding
- Self-motivated and able to thrive in a results-driven environment
- Natural relationship builder with integrity, reliability and maturity
- Ability to prioritize among competing tasks
- Critical thinking and problem solving skills
- Understanding of website development, marketing, measurement and analytics, content management, digital marketing and internet technology
- Excellent time and project management skills.
- Keen attention to detail and adherence to deadlines
Job Specification
Earthlinktele
Information Technology and Services - Baghdad, Iraq